Zim records 4.5% Growth in Postal, Courier Volumes

The 4.5% growth in the Postal and Courier Volumes during the 3rd Quarter of 2022 could be a sign of recovery for the Postal and Courier Sector, Postal and Telecommunication Regulatory Authority (POTRAZ) Director General Dr Gift Kallisto Machengete has said.

In their 3rd Quarter 2022 POTRAZ Performance Sector Report Machengete highlighted that the growth in total mails comes after consecutive periods of persistent contraction.

“The postal and courier volumes increased by 4.5% to record 547, 125 items, from 523,342 items recorded in the second quarter of 2022. The growth in total mails volumes experienced in the quarter under review comes after consecutive periods of persistent contraction. The growth could be a sign of recovery for the postal and courier sector,” he said.

He added that there is still great scope for the postal and courier sector but it requires financial support from the government and also more consumer awareness programs.

“There is still great scope for the postal and courier sector. As the world becomes ever more connected and digitalised, the postal and courier network with good quality-of-service standards and practise, can serve as the physical connector of choice for the e-commerce.

“However, this will require greater financial commitment from the government, more tailored regulation, improved performance by operators more consumer awareness programs and greater interoperability with other sectors.”