By 
THE Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) said it is working on formalising local and cross border service providers aiming to improve service delivery and consumer protection.
Speaking during the official opening of the Maranda containerised information centre in Mwenezi, Masvingo, yesterday, POTRAZ director general Dr Gift Machengete said they have decided to license courier operators after realising that the public was losing valuables through unregistered omalayitsha, who could not be held accountable in case the goods got lost along the way.
‘Illegal courier service providers known as omalayitsha would be formalised,” Machengete said.
POTRAZ further added that intercity, intra-city buses and courier licences for safety and convenience will be introduced as government aims to deliver e-commerce products.
“I am happy to announce that the authority is making moves to deliver e-commerce products that are safer and more convenient through the introduction of regional, intercity and intra-city courier licences,” he added.
“The authority has started a consultation process leading to the promulgation of a new licensing framework aimed at regularising the many illegal courier operators doing business between cities and towns and between Zimbabwe and regional countries like South Africa, Zambia, Botswana, Tanzania and Mozambique,” he said.
The Potraz boss said formalising courier services would result in improved services and enhanced consumer protection.
Comments